Značajan deo dana svima nama posvećen je poslu, a samim tim i komunikaciji sa kolegama. Uspostavljanje prvobitnog kontakta nekada može biti izazov i zato je ispred vas sedam načina kako da započnete razgovor na engleskom u poslovnom okruženju. Ovi primeri se mogu primeniti kada ste u kancelariji ili pak na nekom poslovnom događaju sa novim klijentima ili kolegama.

 

1. PRIĐITE I PREDSTAVITE SE

Neposrednost može biti osvežavajuća i najlakša opcija, naročito u poslovnom okruženju. Zato često možete prosto da priđete i predstavite se. Ukoliko ste novi, to će biti prirodno jer se to od Vas i očekuje, a ukoliko ste već veteran firme, drugi ljudi će Vam biti zahvalni i odisaćete samopouzdanjem. A evo kako da to dobro zvuči na engleskom:

 

  • “Hi, I’m _______. I’m new to the team and wanted to introduce myself.” 

  • “Do you all work at ______?“

  • “Have you been working here long?“

  • “I don't think we've met (before).“

  • “I think we've already met.“

  • “Pleased to meet you; I'm ...“

  • “Let me introduce myself; I'm ...“

  • “I'd like to introduce myself; I'm ...“

  • “Officially, my job is to...But really, I...It’s all about...Which is a fancy way of saying…“

  • “I’m currently working as a [job]. I’ve been with [company] since [time] / for [period].“

  • “I work in [field/industry].“

  • “I work with [department/person].“

  • “I’m self-employed. / I'm working as a freelancer. / I own my own company.“

  • “My role is...My responsibilities include...I’m responsible for…I make sure that... / I ensure...I oversee… / I supervise...I handle…I deal with...“

 

2. PRIĐITE GRUPI U KOJOJ POZNAJETE BAR JEDNU OSOBU

Jasno je da je lakše prići grupi u kojoj već nekog poznajete i kroz taj kontakt uspostaviti komunikaciju i sa ostalima. Evo šta možete pitati nekoga koga ste već sreli:

 

  • “Have you ever been to one of these events before?“

  • “How’s your workload been recently?“

  • “How long have you been with the company?“

  • “Any travels coming up?“

 

3. PONUDITE POMOĆ 
Ukoliko imate priliku da ponudite pomoć bilo kome pa samim tim i nekome sa kim baš želite da porazgovarate, učinite to. Na ovaj način stvarate osećaj povezanosti i poverenja.

 

  • “You seem a little lost. Can I help you find something?”
  • “Looks like you have a lot to carry. Do you need a hand?”
  • “Can I help you with those ____?” or “Do you need a seat?” 

 

4. ZAMOLITE ZA POMOĆ
Naravno potrebno je da zamolite za nešto što druga strana može vrlo jednostavno da pruži u uslovima u kojima se nalazite. Pitanja da li je domaćin već stigao, gde se nalazi toalet, imaju li olovku, su dobri primeri. Pokazalo se da ljudi blagonaklono i pozitivno gledaju na ljude kojima su na bilo koji način pomogli. Na  ovaj način ste stvorili pozitivnu sponu i otvorili mogućnost da se razgovor razvije. 

 

  • “Excuse me, do you know if they serve coffee here?” 
  • “Can you recommend any unique cocktails / appetizers / desserts here?“
  • “All the food looks so good… I’m not sure what to get! What are you thinking? Or what have you tried?“
  • “I’m making a coffee / going to grab a drink, does anyone else want one?“
  • “Do you know where I could pick up a workshop schedule?” 
  • “Have you seen an earring? I seem to have lost one.”

 

5. PROKOMENTARIŠITE SVOJE OKRUŽENJE

Događaj na kome ste ili prostor u kome radite je prva zajednička stvar koju delite sa ljudima sa kojima želite da započnete razgovor. Krenite od toga:

 

  • “Do you happen to know where I could get a schedule?”
  • “You have a ___? Me too! Tell me more.“
  • “Hey – you’re a _______? That sounds really interesting. What’s your favorite thing about your job?“
  • “Do you know if there will be refreshments served after the workshop?”
  • “What did you think of the keynote presentation?”
  • “Did you enjoy the presentation?“
  • “That was a really great presentation, wasn’t it?”
  • “Whoever organized this event sure did a great job!”
  • ”They did a great job decorating this office” or ”The views from this window are beautiful!” 
  • “I was thinking of going to the next session of this workshop. Would you recommend it?”
  • “The coffee tastes so much better now that we have a new coffee maker.“

 

6. KO NE VOLI ISKRENI KOMPLIMENT

Jako je važno da kompliment bude primeren i pristojan, ali i iskren.  Neiskrene ili prazne reči ljudi osete i mogu da prozru, a sa druge strane, o svakome je moguće naći neku stvar koja Vam se iskreno dopada, a prihvatljivo je prokomentarisati je.  Ovakav početak Vam otvara vrata da produbite razgovor jer ste sagovornika već smekšali i nasmejali. 
Neki od mogućih komplimenata, ali i odgovora na iste su:

 

Davanje komplimenta Prihvatanje komplimenta
  • “You have impeccable manners.“
  • “I like your [part of their outfit], where did you get it?“
  • “You're a great listener.“
  • “I absolutely love that shirt. It really brings out the color of your eyes.“
  • “Your hair looks so great today.“
  • “You have such a great sense of style.“
  • “I really like your hair. The cut suits you.”
  • “Your presentation was excellent. I feel like I really learned a lot!”
  • “That's so nice of you to say.“
  • “Thank you, I appreciate that.“
  • “I appreciate your compliment.“
  • “I'm glad you like it.“
  • “Thank you! I love writing.“
  • “Thanks, I think so too.“
  • “Really? I never would have thought that.“
  • “I'm glad to hear that!“
  • “It's nice to see that you appreciate it.“

 

 

7. OMRAŽENI KOMENTAR O VREMENU

Neobavezno ćaskanje o vremenu nikome nije interesantno i većina ljudi pokušava da ga izbegne. Međutim, kada ste u novom okruženju kratki komentar o vremenu Vam može stvoriti prostor za dalji razgovor o tome kako ste nedavno posetili zemlju sa još ekstremnijom klimom, kako sa hladnim vremenom bar možete opet na svoj omiljeni hobi – košarku, ples, klizanje. Ili kako se radujete što ćete bar imati više vremena da se posvetite uređenju doma, vremenu sa decom, čitanju knjiga ili gledanju serija. 
Ovo su neke od rečenica kojima možete prokomentarisati vreme, a onda, pravac tema koju volite.
 

  • “Beautiful day, isn’t it?“
  • “Can you believe all of this rain we’ve been having?“
  • “It looks like it’s going to storm.“
  • “We couldn’t ask for a nicer day, could we?“
  • “How about this weather?“
  • “It’s so nice out today, isn’t it?“
  • “The weather’s nice today, right?“
  • “It’s freezing today! Hopefully it doesn’t snow.“
  • “Wow, it’s really hot/cold for this time of year.“
  • “It’s really been pouring all day, huh?“
  • “Wow, it’s so hot outside today, I’ve been sweating non-stop!“
  • “It’s finally warm outside and I can go out with only a t-shirt.“
  • “Tonight will be a little chilly so I’m going to bring an extra jacket.“
  • “Can you believe how cold it’s been lately with all of this snow?“

 

Ukoliko pre nego što započnete komunikaciju želite da proverite na kom nivou je Vaše znanje engleskog jezika, besplatni test možete uraditi OVDE.

A ukoliko biste svoju komunikaciju želeli da uvežbate kako biste zvučali i izgledali još sigurnije u sebe i svoje znanje, za onlajn ili uživo časove se možete raspitati ili ih zakazati pozivom na:

MERRYLAND TRG REBUBLIKE +381 (0)66 516 57 58            

MERRYLAND NOVI BEOGRAD +381 (0)60 143 46 63

Ili prijavom klikom na  ONLINE PRIJAVA

 

Srećno i ne zaboravite, greške ne pravi samo onaj ko i ne pokuša!